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The right media for each listing: Illustration
Knowledge · Real estate media

The right media for each listing

Not every listing needs everything. Here is how to match photos, aerial, video, twilight, 3D tours, floor plans and social clips to the property, the buyer and the season.

10 min read
Start with the buyer

Media answers the buyer's questions before they ask

Media answers the buyer's questions before they ask: Illustration

Buyers now shortlist from a phone. The listing has a few seconds to answer the first questions: what does it look like, how big is it, how is it laid out, what is around it. Each type of media answers a different question, and the listing is strongest when the media matches what that buyer needs to know.

Photos show condition and finish. Aerial shows the lot, the setting and the distance to the water, the park or the highway. Floor plans show layout and size. 3D tours let a buyer walk through before they book a showing, which filters out people the layout does not suit. Video tells the story of the home and the neighbourhood. Twilight makes the listing stand out in a feed. Social video meets buyers where they scroll.

A realtor who thinks about which questions matter for this property, and orders to answer those, spends less and gets a better listing than one who orders the same package every time. The options are laid out in listing packages.

What each format does best

Aerials, video, tours and social clips, one by one

Aerials, video, tours and social clips, one by one: Illustration

Aerial photos earn their place when something outside the walls sells the home: the lot, the view, the water, the trail behind the fence, the distance to the village. The best aerials are often lower than people expect, from roof height to about twice the height of the house, where the home still reads as a home and the setting surrounds it. High shots are for location: they show the property in relation to the beach, the school or the highway, and work best with a subtle outline or pin.

Video tells a story in sequence: the approach, the front door, the main living space, the view, the neighbourhood. It works on the listing page and on the brokerage's channels. Keep it short, steady and honest, and let the property carry it. Aerial video adds movement and scale that stills cannot.

3D tours answer the question buyers ask most after seeing photos: how do the rooms connect. They are most useful where the layout is unusual, where buyers are out of town, and in condos where the buyer is comparing units. See 3D virtual tours.

Social video is a different product from a listing video. It is vertical, short, and built to stop a thumb in the first second: a reveal, a view, a detail. It works best when planned at the shoot, so the photographer captures vertical clips alongside the stills rather than cropping them later. See social video.

Match the media

Which media for which listing

Which media for which listing: Illustration
Listing typeMust haveWorth addingWhy
Condo or apartmentInterior photos, floor plan3D tour, a view shot from the unit's heightLayout and size decide condo sales; a floor plan answers both. Aerial matters only for views and location
TownhouseInterior photos, floor planAerial of the complex and amenitiesBuyers compare units; plans make that easy
Family home in townInterior and exterior photos, aerialFloor plan, 3D tour, twilightLot, yard, street and school or park distances are what aerial shows
Waterfront or view propertyAerial photos and video, exterior, interiorsTwilight, social videoThe setting is the product; show the water, the orientation and the approach
Acreage, farm or rural lotAerial photos and video, lot linesMapping (ortho) for large parcels, floor plans for buildingsBuyers need to see the land, access, outbuildings and boundaries
Luxury homeFull set: photos, aerial, video, twilight, 3D tour, floor planSocial video, lifestyle shotsBuyers expect it, and out-of-town buyers may shortlist remotely
Commercial or multi-familyExterior, aerial, site contextFloor plans, mapping, commercial mediaAccess, parking, frontage and neighbouring uses drive value
Vacant land or development siteAerial photos and video, boundaries overlaidOrthomosaic, elevation dataSlope, access, services and views decide what can be built
Timing

When to shoot: time of day and season

When to shoot: time of day and season: Illustration

Time of day. The front of the house should be in light, not in its own shadow. A north-facing front is often best in the middle of a summer day or on a bright overcast day. Aerials look best with the sun behind the camera and some angle to it, which gives shape to roofs and trees. Interiors look best when the sun is not blasting straight through the windows. The photographer can check the orientation from the address and suggest a time; agree it before you book.

Twilight. The window is short, roughly the half hour after sunset when the sky still has colour and the interior lights balance with it. In Victoria that is late in the evening in June and around the end of the working day in December. Twilight shoots are usually booked as their own visit. See twilight and dusk.

Seasons. Spring and summer give green lawns, leaves and long days. Fall gives colour but also leaves on the lawn and early darkness. Winter in coastal BC is grey and wet, and snow in the interior or on the prairies can be beautiful or hide the yard entirely. If a property will list in winter, consider shooting exteriors and aerials when the garden is at its best and holding them for launch. Some boards and buyers expect a seasonal note if photos are not current; follow your brokerage and board rules.

Before listing day. Shoot after staging and repairs are done, not before. Leave time for editing and review before the listing goes live, and for any reshoot.

Market conditions. In a fast market, a listing may sell before a 3D tour gets many views, and the priority is clean photos, a floor plan and speed. In a slower market, buyers take longer and compare more, and a tour, a video and strong aerials help the listing hold attention across weeks. Out-of-town and international buyers, common in resort, waterfront and retirement markets on Vancouver Island and elsewhere, lean heavily on tours, floor plans and aerials because they may not visit before an offer. Match the spend to how buyers in that market actually shop.

Reuse. Media shot well keeps working after the sale. Developers reuse aerials of a neighbourhood across phases, builders use exterior photos in their portfolio, and property managers use floor plans for rentals. Agree usage with the photographer at booking so everyone knows who can use what, where and for how long. On DroneLink, the delivered set stays in the project record, so the next listing or the next phase starts from what already exists.

What goes wrong

Where listing media lets the listing down

Where listing media lets the listing down: Illustration

Wide-angle rooms that look bigger than they are

Buyers feel misled at the showing and walk.

How we handle itNatural perspective photos, and a floor plan with measurements so the size is honest. →

Aerials that show the wrong thing

A high shot of the neighbourhood where the house is a speck, or the neighbour's yard in focus.

How we handle itBrief the pilot on what the aerial should prove: the water, the lot, the distance to the park. →

The seller sees the photos for the first time on the listing

Changes after launch, and a frustrated seller.

How we handle itReview and approve the set in the DroneLink project, with comments pinned on each image and version history. →

Files in five places

Photos by email, video by file-sharing link, floor plan as an attachment.

How we handle itAll deliverables by one link in the project record. →
Ordering well

How to order media for a listing

How to order media for a listing: Illustration

Decide what the listing must prove

Views, lot size, layout, condition, location. Write it in one line on the order, so the photographer knows what the shoot must deliver.

Pick the media that proves it

Use the table above. Order what answers the buyer's questions, not everything by default. If you are unsure, ask the photographer what they would add for this property and why; a good one will also tell you what to leave out.

Book after the prep

Staging done, repairs finished, lawn cut. Share the prep list with the seller.

Agree time of day

The photographer checks orientation and suggests the best window; twilight is its own visit.

Choose and approve

On DroneLink you choose the shots you want from the set, comment on the image itself and approve the final versions before download.

Use each format where it works

Hero photo and floor plan on the listing, 3D tour link for serious buyers, short vertical video for social, aerial video on the listing site.

The people around the job

Who is involved in listing media

Who is involved in listing media: Illustration

Seller

They need from you
To know what to prepare and when to leave
You need from them
A ready home and approval of the final set
On the DroneLink record
Prep list and review link from the project

Stager

They need from you
The shoot date to plan around
You need from them
Staging finished before the photographer arrives
On the DroneLink record
One schedule in the project

Brokerage and board

They need from you
Media that meets listing and advertising rules
You need from them
Correct sizes and honest representation
On the DroneLink record
Deliverables sized for MLS and social

Strata

They need from you
Notice before aerials or common-area photos
You need from them
Permission for common property
On the DroneLink record
A notice sent with the booking
Questions

Questions

Is drone photography worth it for real estate?

For homes where the lot, the setting, the view or the location sells the property, yes. For a condo in a tower, a view shot from the right height may matter more than a high aerial. Match the media to what the listing must prove.

When is the best time of day for real estate photos?

When the front of the house is in light. That depends on which way it faces. Twilight shoots happen in the short window after sunset.

Do 3D tours help sell homes?

They let buyers walk through before booking a showing, which helps out-of-town buyers and filters out people the layout does not suit. They matter most for condos, luxury homes and remote buyers.

Do I need a floor plan for my listing?

Floor plans answer layout and size questions photos cannot. For condos and townhouses they are often the most-viewed item after the hero photo.

Should I shoot my listing in winter?

You can, and good light and interiors work any season. If the garden is a selling point, consider shooting exteriors when it is at its best and holding them for launch.

How far in advance should I book real estate photography?

Book once you know when staging and repairs will be finished. Allow time for editing and review before the listing goes live, and a backup date for aerials in case of weather.

Can a drone fly over a strata building for listing photos?

Usually yes, with the strata's permission for take-off from common property and within the aviation rules for people and airspace. Tell the council and residents in advance.

Tell us about your Miami site.

An address and what you need is enough to start. We reply with what it will take, who will fly it and when.